We want to make sure of your arrival and ensure the best for your room before check-in. For the same, OYO tries to reach out to you via SMS and over call to make sure your arrival is confirmed. Sometimes when you fail to respond or confirm your arrival, the booking might not be confirmed. This is followed for non-prepaid bookings.
Why did my booking convert to an unconfirmed booking even when agent said it is confirmed?
Modified on: Fri, 15 Jul, 2016 at 4:24 PM
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